Pricing
Simple, transparent pricing
No hidden fees. No long-term contracts. 14-day free trial on all plans.
- 1 staff
- Up to 10 clients
- AI Employee — limited (50 tasks/month)
- Smart Roster, GPS shifts, finance & compliance
- Client portal & mobile app
- Up to 5 staff
- Up to 30 clients
- AI Employee — 300 tasks/month
- Everything in Solo
- Email support
- Up to 15 staff
- Up to 100 clients
- AI Employee — 1,000 tasks/month
- Extra staff AU$19/month each
- Everything in Team
- Up to 30 staff
- Unlimited clients
- AI Employee — 3,000 tasks/month
- Extra staff AU$19/month each
- Priority support
Enterprise
30+ staff, multi-site management, white-label options, API access, custom AI usage and a dedicated account manager.
All plans include: 14-day free trial • No credit card required • No setup fee • No lock-in contract • Pay yearly and get 2 months free
Comparison
Detailed feature comparison
| Feature | Solo | Team | Growth | Business | Enterprise |
|---|---|---|---|---|---|
| Price (per month, +GST) | AU$23 | AU$105 | AU$249 | AU$449 | Custom |
| Staff accounts | 1 | Up to 5 | Up to 15 | Up to 30 | Unlimited |
| Clients | Up to 10 | Up to 30 | Up to 100 | Unlimited | Unlimited |
| AI Employee tasks / month | 50 | 300 | 1,000 | 3,000 | Custom |
| Extra staff | — | — | AU$19/mo each | AU$19/mo each | Custom |
| Smart Roster & scheduling | |||||
| Shift management & GPS clock-in/out | |||||
| Travel & kilometre tracking | |||||
| NDIS invoicing & payroll | |||||
| Compliance tracking | |||||
| Client portal & mobile app | |||||
| Data import (CSV/XLSX) | |||||
| Reports & analytics | |||||
| Priority support | |||||
| Multi-site management | |||||
| White-label options | |||||
| API access | |||||
| Dedicated account manager |
FAQ
Frequently asked questions
Can I try Shift Link before committing?
Absolutely. We offer a 14-day free trial with full access to all features. No credit card required.
How long does it take to get started?
Most providers are up and running within 2 weeks. Data import from CSV/XLSX makes migration fast and painless.
Is my data stored in Australia?
Yes. All data is hosted in Supabase's Sydney (Australia) region. We comply with Australian data sovereignty requirements.
Do you offer onboarding support?
Yes. Every new customer gets dedicated onboarding support to ensure a smooth transition.
Can I import my existing data?
Yes. Shift Link supports CSV and XLSX import for clients, staff, and scheduled shifts with intelligent column auto-mapping.
Do prices include GST?
No. All prices are in Australian dollars and exclude GST. GST is added to your invoice.
What is an AI Employee task?
Each request you give an agent in the Agent Hub (for example, building a roster or drafting a message) counts as one task. Upgrade any time if you need more.
Can I cancel anytime?
Yes. No long-term contracts. You can cancel your subscription at any time with 30 days notice.
Ready to transform your NDIS operations?
Start your free trial today. No credit card required. Full access to all features.