Pricing
Simple, transparent pricing
No hidden fees. No long-term contracts. 14-day free trial on all plans.
- Includes up to 10 staff
- AU$35/month per additional staff
- AU$1,500 one-time setup fee (free for founding customers)
- First 2 weeks free trial
- No lock-in contract
- Smart scheduling, NDIS invoicing & compliance tracking
- Unlimited staff
- Everything in Base Platform
- Multi-site management
- White-label options
- API access
- Dedicated account manager
All plans include: 2-week free trial • No credit card required • Australian support team • Sydney data hosting
Comparison
Detailed feature comparison
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Staff accounts | Up to 10 | Up to 50 | Unlimited |
| Smart scheduling | |||
| Shift management | |||
| NDIS invoicing | |||
| Compliance tracking | |||
| Staff management | |||
| Client portal | |||
| Data import (CSV/XLSX) | |||
| Reports & analytics | Basic | ||
| GPS live tracking | |||
| AI incident reporting | |||
| Staff performance analytics | |||
| Multi-site management | |||
| White-label options | |||
| API access | |||
| Dedicated account manager | |||
| Priority support |
FAQ
Frequently asked questions
Can I try Shift Link before committing?
Absolutely. We offer a 14-day free trial with full access to all features. No credit card required.
How long does it take to get started?
Most providers are up and running within 2 weeks. Data import from CSV/XLSX makes migration fast and painless.
Is my data stored in Australia?
Yes. All data is hosted in Supabase's Sydney (Australia) region. We comply with Australian data sovereignty requirements.
Do you offer onboarding support?
Yes. Every new customer gets dedicated onboarding support to ensure a smooth transition.
Can I import my existing data?
Yes. Shift Link supports CSV and XLSX import for clients, staff, and scheduled shifts with intelligent column auto-mapping.
Can I cancel anytime?
Yes. No long-term contracts. You can cancel your subscription at any time with 30 days notice.
Ready to transform your NDIS operations?
Start your free trial today. No credit card required. Full access to all features.