Solutions

A platform for every role in NDIS care

Shift Link is designed from the ground up for providers, support workers, and participants.

For NDIS Provider Organisations

Run your entire operation from one platform

Stop juggling spreadsheets, paper forms, and disconnected systems. Shift Link gives you real-time visibility and control over every aspect of your disability care operation.

Rostering headaches?Auto-assignment matches staff based on availability, skills, and client preferences. Fill shifts in minutes, not hours.

Billing delays?One-click NDIS-compliant invoices with correct pricing, travel reimbursement, and support item codes. Get paid 60% faster.

Compliance stress?Automated certification tracking, NDIS Worker Screening, incident reporting, and complete audit trails. Audit-ready at all times.

No visibility?Real-time live dashboard with GPS tracking shows you exactly where your team is and what they're doing — right now.

Explore all features

🏢

Built for NDIS providers

Manage clients, staff, scheduling, billing, compliance, and reporting — all in one place.

👤

Built for support workers

Mobile-first design means everything works on your phone. Start shifts, track travel, report incidents — no paperwork.

For Support Workers

Your day, simplified. Your work, valued.

Shift Link puts everything you need in your pocket. No more paper timesheets. No more chasing schedules. Just a clean, simple tool that helps you focus on care.

No more paperworkStart and complete shifts from your phone. Log tasks, track travel, and submit notes digitally.

Know your scheduleView upcoming shifts, set your availability, request leave — all from the staff portal.

Track your earningsView payment history, pending payments, and per-shift earnings. Know exactly what you've earned.

Voice incident reportingRecord incidents hands-free with voice-to-text transcription. No typing required.

Get started

For Participants & Families

Stay informed and connected to your care

Shift Link gives participants and their families visibility into scheduled care, access to weekly summaries, and a voice in service quality.

Know who's coming and whenView your upcoming schedule with staff names and times. Never wonder who will be arriving.

AI weekly care summariesReceive plain-English summaries of your care each week — what happened, tasks completed, and any incidents.

Rate your support workersProvide feedback on your care experience. Your voice helps maintain quality.

Real-time notificationsGet notified of schedule changes, new care reports, and important updates.

Learn about client portal

👪

Built for participants

A simple, welcoming portal that keeps you informed and connected to your care team.

Ready to transform your NDIS operations?

Join hundreds of NDIS providers already using Shift Link. Start your free trial today.

Book a Personal Demo Start Free Trial